Design Director with 15+ years of experience building complex digital products across fintech, enterprise and regulated environments. I specialise in 0→1 product development, shaping strategy, building high-performing teams and shipping fast alongside engineering and business leadership.
I work across product, design and engineering, most at home in complex, high-stakes environments where those disciplines need to work as one. At JP Morgan Payments I lead design across connectivity and client management platforms serving enterprise clients at global scale, across a high-volume payments channel. Known for transforming high-touch, manual processes into scalable self-service products that drive product-led growth, I focus on measurable outcomes: adoption, operational efficiency and revenue, not just delivery.